17 October, 2019

Regional Centre

Pre-admission counselling
Enhanced coordination with learner support centres (LSCs) to strengthen the support services. Visits/Meetings have been conducted to the LSCs for ensuring proper delivery of Programmes and learner support services.
Rigorous publicity measures are being undertaken to effectively publicize IGNOU Programmes. Developed and distributed posters, leaflets and brochures in both English and Hindi for Programmes of IGNOU along with the detailed List of Learner Support Centres to promote awareness about IGNOU Programmes.
Publicized IGNOU Programmes during IRC Sessions along with information about the calendar and procedure of admission.
Extensive use of SMS services to inform the learners about confirmation of admission, re-registration, examination, counselling, etc.
An exclusive section deals with student support related matters, such as change of Programme, Medium, Course, Elective, Record Rectification, Change of Study Centre/Regional Centre etc.
The section offers one-window solution to the students with the help of an up-to-date computerized data. The support services are provided on Saturdays also.
For expeditious settlement of the grievances various formats have been developed and used.
Confirmation letters sent to the students carries important information about the schedule and also the important contact points.
Student grievances received electronically or through HQs, are promptly resolved
Open meetings are regularly conducted with the students at RC and also at LSCs for obtaining direct feedback and also for immediate redressal of the problems.
Orientation Programmes for the Academic Counsellors and LSC functionaries are regularly conducted to apprise them of the guidelines and norms of University as also to ensure effective delivery of learner support services.
Coordination with Schools/Institutions for popularizing IGNOU Programmes.
Induction meetings of newly enrolled and meetings of prospective learners at LSCs.

One Day Awareness Workshop was conducted on 28th June 2017 at Regional Centre Delhi-1, to sensitize Academic Counsellors & Study centre Functionaries towards Transgender Issues. In continuation with that various meetings were conducting with Humsafar Trust (NGO) and other transgender to enrich the understanding about trans community identities, key issues of the community, and educational specific issues resulting in encouragement to TG community to avail higher educational facilities through distance mode.
Publicized and promoted IGNOUs Programmes at Community Career Mela at Jamia Nagar.
Extended Contact Programmes (ECPs) for PGDSLM and PGDHE were organized during May 01 to 04, 2018 and May 15 to 25, 2018, respectively by Regional Centre Delhi-1. Students of various Regional Centre participated in face to face mode in ECP.
Hindi Diwas and Hindi Pakhwara were celebrated at Regional Centre. Essay writing competition was organized and prizes were distributed.
Foundation Day was organized on 19th Nov 2017. To make this occasion inclusive, RC Delhi-1 had conducted quiz competition for RC staff.
A Meeting-cum-Workshop of District Coordinators, District Managers and VLEs of CSCs and Coordinators/PICs of selected study centre under the jurisdiction of Regional Center Delhi-1 was organized by Regional Center Delhi-1 on Jan 03, 2018. The meeting was attended by 68 participants including Dr. Tripti Jain and Ms. Manmeet, National Coordinators, CSC, who gave Presentation on various activities of CSC. Important steps of filling Online Admission/RR Forms were also discussed, at length. Towards the end, contact details of all the participants were shared so that they may work in close coordination to facilitate the prospective/students of IGNOU in admission/RR related activities.
Publicized and promoted IGNOUs Programmes at Hastakala Sahyog Shivir on the occasion of Pandit Deen Dayal Upadhya Gareeb Kalyan Varsh at Karpuri Thakur Camp,Sriniwaspuri. The function was organized by Ministry of Textiles to extend the awareness regarding higher education and highlighted information pertaining to Admission to various Programme of IGNOU especially regarding BPP and CLP Programme.
Celebrated International Women’s Day at Regional Centre. Invited Speakers were Dr. P.V. Arya and Dr. Sujata Tripathi on topic “Women Empowerment".